Responsibilities:

• Have strong technical product knowledge of Alert Control Technologies Panels, Wiring in Panels to end devices, Solar panels and related charging system/ battery installation of all.
• Have a strong mechanical / 12 VDC electrical aptitude and problem solving initiative as well as pneumatic safety process systems
• Have basic working knowledge of opening and closing wellhead.
• Be competent in reading and using multi-meter with test leads.
• Maintaining safe vehicle driving record and vehicle maintenance records.
• Maintaining neat well groomed appearance at all times while at work or performing work for customers.
• Report to management any system discrepancies or opportunities for improvement regarding field operations which may provide continuous improvement to the system.
• Be expected to effectively and professionally communicate, with management and other co-workers in order to perform the duties of this position.
• Be thoroughly familiar with, understand, and assist in the implementation of all existing and new operating procedures and work instructions.
• Understand and perform the processes as described in the position’s written operating procedures and work instructions where applicable to performing the duties of his/her position
• Be aware of the concepts of the quality system and the format of ISO 9001-2008 requirements as applicable to the position.
• Managing and reporting expense, inventory usage, billing information in a timely manner to Service Manager.
• Perform at all-time taking into consideration the DES Culture Card.

Duties:

• Perform the required installation, trouble- shooting and or repair work according to a customer’s request in a safe, clean, and organized manner.
• Troubleshoot equipment problems and provide technical support to management and customers as necessary to resolve issues.
• Perform regular physical inventory counts as directed by management.
• Train entry level Jr Field Service Technicians to be aware of all aspects of Sr Field Service position requirements.
• Maintain a neat and organized work area on customer locations at all times. Clean up and dispose of any waste generated as a result of a service job.
• Perform duties of Shipping and Receiving per ISO operating procedures.
• Perform housekeeping duties as necessary on a daily basis which applies to company furnished living quarters and company vehicles.
• Follow all of the company's rules and policies regarding the HSE program requirements, while on-site at the facility, or off-site conducting company business.
• Facilitate the development of system documents such as operating procedures and work instructions that are needed in the field operations area, and support the implementation of such.
• Conduct company business as directed by the company’s management and further develop the system in accordance with the company’s mission and quality objectives and goals.
• Travel as necessary to conduct company business and represent the company in matters pertaining to the system.

Education:

The minimum educational requirements for this position include a high school diploma or equivalent.

Experience:

Two to five years of practical experience serving as a technician in the oil and gas industry.